STORE POLICY
Welcome to the Wood Metamorphosis website. The following terms and conditions set out the basis for visiting and using our website. Throughout the site, the terms “we”, “us” and “our” refer to Wood Metamorphosis. Wood Metamorphosis offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, and policies stated on this website. By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you have any questions regarding these Terms and Conditions, please contact us.
Ownership of Rights and Trademarks
All rights to this website are owned by Wood Metamorphosis. All materials on this website, including logos, photographs, designs, illustrations, texts and videos are copyrights, trademarks and/or other intellectual property which are either owned by us or used with the permission of their owners. You agree not to reproduce, duplicate, copy, sell, resell, distribute, modify or exploit any parts of this website or contacts on the website without written permission from us.
Products and Services
All of our items are made from wood (reclaimed wood, solid wood, plywood) and as with any natural product, wood can have significant colour variation from one piece to another. Any display products should be taken as indicative of the wood and finish; however, it is not possible to guarantee an exact colour match. Most of our items are stained, varnished, or oiled unless otherwise specified. It is a durable finish that doesn't compromise the natural beauty of the wood grain. Staining/oiling/varnishing also adds a greater level of protection and colour control; however, as the stain/oil/varnish is still applied to a natural surface, there will be some natural variation between pieces which only make them more unique and special.
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We reserve the right but are not obligated, to limit the sales of our products and services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations. All items are subject to availability.
Wooden Product Care Instructions
The majority of our items are made from solid woods which may expand and shrink with differences in temperature and humidity. Take care not to place your wooden items next to radiators, direct sunlight or anywhere subject to excessive changes in temperature or moisture content. Any direct contact with liquids should be wiped away immediately before it had an opportunity to soak into the wood. To clean, simply wipe with a soft barely damp cloth.
The authenticity of Personal Information
You warrant that the Personal Information which you are required to provide when you contact us or make an order as a customer is true, accurate, current and complete in all respects; and you will notify us immediately of any changes to the Personal Information by using our contact page. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
Shared Materials
When you send us creative ideas, suggestions, or other materials, whether online or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any materials that you forward to us. We are and shall be under no obligation to maintain any materials in confidence, to pay compensation for them, or to respond. We reserve the right to monitor, edit or remove content that we determine in our sole discretion as unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or violates any party’s intellectual property or these Terms and Conditions. You agree that your shared materials will not violate any right of any third party, including copyright, trademark, privacy, personality or another personal or proprietary right. You further agree that your shared materials will not contain unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of our website or any related website. You agree not to use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any materials shared. You are solely responsible for any materials you share and their accuracy. We take no responsibility and assume no liability for any materials shared by you or any third party.
Modifications to the Website and Prices
We reserve the right to modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice. Prices for our products are also subject to change with or without notice. We shall not be liable to you or to any third party for any modification, price change, or withdrawal of the Website. We reserve the right to change the Conditions at any time, and your continued use of the Website following such change shall be deemed to be your acceptance of such change.
All orders are charged in UK Pounds Sterling. Prices displayed in other currencies are for guidance only and are converted at current exchange rates. The actual charge in your local currency will be calculated by your bank when the order is processed.
Errors, Omissions, and Inaccuracies
Wood Metamorphosis team has made every effort to ensure that all images and descriptions on this site are a fair representation of the products for sale. However, we acknowledge that unintentionally some information made available on this website may not be accurate, complete or current. While we try to verify the accuracy of any information we place on the website, we make no warranties, whether express or implied, in relation to its accuracy. There may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. Any reliance on the materials on this site is at the user’s own risk. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on this Website or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
Limitation of Liability
We do not guarantee, represent or warrant that your use of our website will be uninterrupted, timely, secure, or error-free. You agree that your use of, or inability to use, the service is at your sole risk. The website and all products and services delivered to you through the website are (except as expressly stated by us) provided 'as is' and 'as available for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall NAME, our team members, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the website and/or any Wood Metamorphosis products, or for any other claim related in any way to your use of the website or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the website or any content (or product) posted, transmitted, or otherwise made available via the website, even if advised of their possibility. In the case when the exclusion or the limitation of liability for consequential or incidental damages is not allowed, our liability shall be limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify, defend and hold harmless Wood Metamorphosis and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference or your violation of any law or the rights of a third-party.
Law and jurisdiction
This website and any content therein along with any contract brought into being as a result of usage of this website are governed by Scottish Law.
Privacy
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This Privacy Policy Notice along with the Website Terms and Conditions sets out the basis on which we will process any personal data we collect from those who visit and use the website. Please, read this Policy carefully to understand our views and practices regarding your personal data and how we intend to treat it. Wood Metamorphosis serves the following Privacy Policy Notice and governs the privacy of those who use it.
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At Wood Metamorphosis, we collect and manage user data considering the following points:
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Data Collection
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The Use of Data Collected
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Your Rights
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Cookies
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Other Websites
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Changes to our Privacy Policy
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How to Contact Us
Data Collection
We collect the data when you contact us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies (For more information, see section Cookies).
Information we collect and that which is given to us with your consent may include your name, email address, address, phone number, company name, IP address, your chosen internet browser and service provider, and device plus any other information you supply voluntarily. Additionally, if you contact us, we may keep a record of this correspondence or call.
The Use of Data Collected
We collect information about you in order to successfully process your order and, if you agree, to email you about other products and services we think may be of interest to you.
We share your personal data with trusted third parties. We provide only the information necessary to perform specific services which facilitate our service to you, including but not limited to, processing online purchases and payment services, shipping services and marketing. We will never give your personal information to any third party that is unrelated to processing and delivering your order, processing a return, exchange or refund. We will never sell your personal data to any third party.
Whenever we collect or process your personal data, we will only keep it for as long as it serves the purpose for which it was collected; including to satisfy any legal, accounting or reporting requirements.
We may disclose information about you to law enforcement officials, a court or a similar regulatory body when required to do so by law.
Your rights
You have the right to request copies of the information we hold about you at any time, or that we modify, update or delete such information. We will also request that you provide further information and identification to enable your request to be processed securely. Any such requests will take up to 30 days to complete with no extra charge. However, if your request is ‘manifestly unfounded or excessive, a fee may be charged to cover our administrative costs in responding. Should we be prevented from disclosing your personal information, reasons will be given for the refusal.
You have the right to make enquiries exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data). To do so, please contact us via the following e-mail address: woodmetamorphosis@gmail.com.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law. You can set your browser not to accept cookies and the following websites will tell you how to remove cookies from your browser: www.aboutcookies.org or www.allaboutcookies.org.
Other websites
Our website contains links to other websites yet this Privacy Policy only applies to this specific website. Please, when using linked websites, consult their Privacy Policy Notices.
Changes to our Privacy Policy
We keep our privacy policy under regular review and we will place any updates on this page. This Privacy Policy was last updated on the 18th of August, 2018.
How to contact us
If you need to contact us for any reason regarding this Privacy Policy, including the collection and/or use of your personal data, or as otherwise indicated in any section of this Notice, please do so via the contact page.
Email: woodmetamorphosis@gmail.com
Address: Wood Metamorphosis, STEP, FK7 7RP, Stirling, Scotland